Best Ways To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
You should ensure that you are an approachable person. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
New managers often make a few mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Rather, creating a sales team, you will be cloning yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. You should have a team that has different solutions to the same problem. In effective management, there are many different styles. Each of this styles has an appropriate time and place of using them.
Consultative approach is one of the approaches you can use when faced with a challenge. Let the sales team members give their ideas on what you should do. You should not be the one to say what you do. See what they think about the situation, account or customer. Ask your team how they want to solve the problem they are facing and how you can help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. This will most likely happen if your predecessor was a directive manager. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.
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